Reference

The Rules That Sit Behind Your Account

These Terms & Conditions set out how your 7i77com account works — how you open it, how bKash, Nagad or Rocket money reaches your wallet, and what each side owes the other.

Account opening rulesWallet and payment clausesWithdrawal checksAccount closure terms
7i77com The Rules That Sit Behind Your Account
HOW WE KEEP RECORDS

Records, Cookies And Account Security

Every term you accept leaves a record — the version text, the time and the device you used. We keep those records alongside your wallet ledger because a payment query raised months later cannot be settled from memory. Cookies are limited to keeping you signed in and remembering your language choice, nothing else. Requests to read, correct or delete your data go through the registered email, and the change is applied once we confirm no payment is pending.

Data We Hold

Your profile, wallet ledger, device identifiers and the version of the terms you accepted. We keep transaction records so a bKash, Nagad or Rocket payment can be traced if you query it later.

Cookies On Login

The session cookie keeps you signed in on your phone and expires when you log out. A second cookie remembers your language choice. Neither one is used to place bets or move wallet money.

Account Security

The PIN and the one-time code sent to your mobile are yours alone. We never ask for either over chat or by phone. If someone else has them, change the PIN from the profile screen straight away.

Changing Your Details

Want a copy of the data on your account, a correction, or closure? Write from your registered email with the request in one line, and the change is applied once we confirm the wallet is clear.

WHERE TO ASK

Getting A Clause Explained

If a term reads oddly, ask before you deposit rather than after. Open your account, head to the help icon on the wallet screen and quote the clause number plus the wallet you used — bKash, Nagad, Rocket, Upay or bank transfer. We answer with the plain reading and the exact payment step it touches. Disputes about closure or a version change should come from the email registered on your profile.

Help Desk In Your Wallet Sign in, open the wallet screen and start a chat from the help icon. Send the clause number and the payment name you used, and we come back with a plain reading.
Email On Your Profile Anything about account closure, disputes or a clause change should come from the email on your profile. That way we match the request to you without asking for extra documents.
Wallet Verification Desk Withdrawals held for a name check go to a separate desk. Send the wallet number, the operator name and a clear photo of your ID, and the term that applies is explained in the reply.

Terms Questions We Get Asked

Most questions we get are about the same handful of clauses, so here they are answered the way we would answer them at the desk. Nothing here replaces the full terms — where the two differ, the terms document wins. If your case is not covered, send the clause number through the help icon and we will walk through it with you before any money moves.

Account opening, wallet payments through bKash, Nagad, Rocket, Upay and bank transfer, how withdrawals are verified, how disputes are handled, and when we can restrict an account. Availability depends on your local law and eligible regions.

When a clause changes, the new text shows in your account with the date it takes effect. You accept it by continuing to use the wallet after that date, so read the change first.

Yes. Multiple accounts, someone else's wallet number, or automated play can lead to restriction or closure. We freeze the balance while we check, then return what is yours under the terms where local law permits.

Wallet ledger entries and the terms version you accepted stay on file while the account is open, and for the period local rules require after that. Ask from your registered email what is held.

The same clauses cover all three, plus Upay and bank transfer. What differs is the proof — a bKash or Nagad message is what we ask for when a deposit goes missing, Rocket returns a transaction ID.

Use the help icon on the wallet screen and quote the clause number, or write from your registered email. The reply names the payment step the clause touches, so you know what it means.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.